Assistant Agency Manager

HDFC ERGO General Insurance; Anantapur District; On-site; INR 250,000 - 400,000; Full time

Job summary

HDFC ERGO General Insurance invites applications for the role of Assistant Agency Manager in the South region. The position is based in Anantapur, Andhra Pradesh, with a focus on Front Line Sales within the Retail Business Group.

It involves handling inbound calls in a captive center and meeting customer service standards. The role requires 1-3 years of experience, a permanent employment type, and willingness to work in rotational shifts.

Qualifications

• Should be willing to work in captive inbound call center set up.
• Rotational shifts and weekly offs.
• Preferably BFSI / call center / Customer Service background, having handled HNI customers.
• Strong communication skills and a proactive, take-charge attitude.

Responsibilities

• Handle inbound customer calls in a captive setup with a focus on service excellence.
• Engage customers with professional communication and resolve queries.
• Support sales-related activities within the Retail Business Group.

Education

Any Graduate

Job description

• India>South>Andhra Pradesh>Anantapur>Anantapur>Anantapur>4215>Branch

Posted On 23 Oct 2026

End Date 23 Oct 2027

Required Experience 1 - 3 years

Basic Section

New Job Title Assistant Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone South

Job Role Front Line Sales

Country India

Region South

State Andhra Pradesh

City Anantapur

Physical Branch Anantapur

Branch Anantapur

Branch Code 4215

Type of Office Branch

Skills

Skill

Any Graduate

CERTIFICATION

Working Language

Job Description

Should be willing to work in captive inbound call center set up, preferably should have inbound call handling experience
Comfortable with rotational shift and weekly offs
Preferably from BFSI / call center / Customer Service background, having handled HNI customers
Superlative communication skills, engaging personality, can-do / take charge attitude
Should have zeal to service HNI customers with above-and-beyond customer service
Insurance background an added advantage
Edu. Qualification - Undergraduate acceptable; Graduate & above preferable
9-6-Day Working Week