Area Recovery Manager

PeopleStrong; NTR; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong invites applications for the position of Area Recovery Manager – Secured & Unsecured Lending Business. Based in India, you will report to the Area Manager and drive delinquency reduction, early resolution, and daily monitoring of accounts to meet collection targets.

Responsibilities include connecting with delinquent borrowers via phone and field collections, building and training the collections team, and coordinating with Muthoot Fincorp branches for smoother collections.

Qualifications

• Delinquency reduction strategies and early resolution approaches.
• Monitor accounts on a daily basis to ensure collection targets are met.
• Connect with delinquent borrowers via calls and field collections.
• Lead and train collection staffs; build performance-oriented teams.

Responsibilities

• Be accountable for portfolio quality of the location.
• Travel as per company requirements.
• Collaborate with branches for smoother collections.

Skills

Delinquency reduction

Team leadership

Interpersonal skills

Verbal communication

Target delivery under pressure

Job description

Area Recovery Manager – Secured & Unsecured Lending Business

Reporting to – Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection
• Skills and Exposure
• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.