Area Recovery Manager

Muthoot Fincorp Limited; Jangareddygudem; On-site; INR 600,000 - 900,000; Full time

Job summary

Muthoot Fincorp Limited is seeking an Area Recovery Manager to lead collections for secured and unsecured lending segments. The role focuses on reducing delinquencies, achieving normalization, and daily monitoring of accounts. You will engage with delinquent borrowers through calls and field visits, and build a capable collection team to meet targets.

Travel will be required as per company needs, and close coordination with branches is essential to optimize recovery efforts and portfolio quality.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Be able to lead and train collection staff.
• Proven ability to handle difficult customers and achieve targets.

Responsibilities

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis.
• Connect with delinquent borrowers via phone calls and field collections.
• Responsible for team building and training collection staffs.
• Collaborate with Muthoot Fincorp branches for smoother collections.

Skills

Communication skills

Team leadership

Collection experience

Travel willingness

Product knowledge

Handling difficult customers

Job description

AREA RECOVERY MANAGER

Area Recovery Manager – Secured & Unsecured Lending Business

Reporting to – Area Manager

Main Tasks & Areas of Responsibility

Delinquency reduction.

Earlier resolution with normalization.

Monitor accounts on daily basis

Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)

Responsible for team building and training collection staffs

To Work closely with Muthoot Fincorp branches for the smoother part of collection

Skills and Exposure

• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.
• Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

Should have willingness to travel as per company requirement.