AREA RECOVERY MANAGER

PeopleStrong; Konaseema; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong is seeking an Area Recovery Manager for Secured & Unsecured Lending. You will lead collection efforts, drive delinquency reduction, and achieve early resolutions with normalization while coordinating with branches and field staff.

Travel to locations as required, supervise a on-roll team, and build training programs to improve performance and adherence to targets. Strong Tamil/English communication and MS Office proficiency are essential.

Qualifications

• Delinquency reduction and recovery targets for secured and unsecured lending.
• Experience in managing a field collection team.
• Proficient in Tamil and English; strong interpersonal skills.

Responsibilities

• Lead daily collection operations and monitor accounts.
• Coordinate with branches for smoother collections.
• Develop and train collection staff.
• Travel as required to borrower locations.

Skills

Collection experience

Team handling

MS Office

Communication skills

Education

Any UG

Tools

MS Office

Job description

Area Recovery Manager – Secured & Unsecured Lending Business

Grade

4

Employment Type

Collection - Secured & Unsecured Lending Business

Reporting to – Designation & Grade

Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods (including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection.

Skills and Exposure

• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.
• Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.

Job Location / State

As per the company requirement.

Educational Qualification / Technical Certification

Any UG

Skill Sets

Collection Experience in unsecured loan like PL/BL, with team handling skill sets.

Communication Skills

Good oral, written skill in Tamil / English and any other languages preferably.

Experience

3+ years of Collection experience both soft and hard bucket.

System Knowledge

MS-Office (Excel/Word and PowerPoint).

Other Requirements (If any)

• Should have license with vehicle (2-wheeler).