AREA COLLECTION MANAGER

PeopleStrong; West Godavari; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

PeopleStrong in India is seeking an experienced Collections Manager to oversee invoicing accuracy and timely cash collection across the organization.

You will develop strategies to improve debt recovery, set targets, train staff, and ensure adherence to regulatory requirements while collaborating with Legal, Audit, Risk, Compliance, and Operations teams.

The role requires a Finance degree and 7–9 years of collections leadership experience, with strong Excel and accounting software skills.

Qualifications

• Bachelor’s degree in finance, accounting or related field.
• 7–9 years’ experience in collections management.
• Proficiency with accounting software such as QuickBooks and MS Excel.
• Ability to work accurately and independently with attention to detail.
• Strong verbal and written communication skills.
• Leadership and people-management capabilities.

Responsibilities

• Overseeing staff and ensuring accurate, timely invoicing.
• Setting payment collection goals and targets for the department.
• Creating and implementing strategy to improve collection of outstanding credit.
• Implementing collection policies to avoid excessive outstanding credit.
• Ensuring recoveries comply with state and federal regulations.
• Negotiating with customers in cases of non-payment.
• Preparing monthly reports on payment collections.
• Training and mentoring staff in the collections department.

Skills

Accounting software

General Ledger

MS Excel (advanced)

Education

Bachelor’s degree in finance, accounting, or related field

Tools

QuickBooks

General Ledger system

Job description

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.