Area Collection Manager

Muthoot Fincorp Limited; Miryalaguda; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Muthoot Fincorp Limited is seeking an experienced Area Collection Manager to oversee staff, ensure accurate invoicing, and drive timely debt recovery across the region.

You will set targets, develop strategies to reduce delinquency, implement policies, negotiate with customers, and mentor a team while maintaining regulatory compliance. This role requires strong Excel skills, knowledge of accounting software, and excellent leadership, communication, and analytical abilities.

Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• 7-9 years’ experience as a collections manager.
• Experience with accounting software such as QuickBooks.

Responsibilities

• Overseeing staff members and ensuring accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

Skills

MS Excel

QuickBooks

General Ledger

Attention to detail

Communication

Leadership

Time management

Education

Bachelor’s degree in finance, accounting, or related field

Job description

AREA COLLECTION MANAGER KEY RESPONSIBILITIES Role and Responsibility Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection policies and procedures to avoid excessive outstanding credit. Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations. Implementing deadlines for invoicing and payment collection. Negotiating with customers in cases when non-payment occurs. Preparing monthly feedback reports on payment collections. Remaining informed of any legislative procedural training regarding debt collection. Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders External Stakeholders Business Legal Operation Risk Field Technical Team Audit Risk, Compliance Customers Insurance Providers Regulatory Authorities Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Disjoint communications.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications.

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE Bachelor’s degree in finance, accounting, or a related field. 7-9 years’ experience as a collections manager.