AREA COLLECTION MANAGER

PeopleStrong; Guntur District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

PeopleStrong in Andhra Pradesh is seeking a Collections Manager to lead the collections function, ensuring accurate invoicing and timely payments. You will set targets, develop strategies to improve collections of outstanding credit, and enforce policies to manage risk and compliance.

You will also negotiate with customers on delinquent accounts, prepare regular performance reports, and train staff to meet deadlines with precision and integrity.

Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• 7–9 years’ experience as a collections manager.
• Experience with QuickBooks, General Ledger and MS Excel.

Responsibilities

• Oversee invoicing accuracy and timely processing.
• Set department payment collection targets.
• Design and implement strategies to improve collections of outstanding credit.
• Enforce collection policies to minimize excess outstanding credit.
• Ensure recoveries align with state and federal regulations.
• Set deadlines for invoicing and collections.
• Negotiate with customers on non-payment cases.
• Prepare monthly reports on payment collections.
• Maintain awareness of legislative changes affecting debt collection.
• Train and mentor collections staff.

Skills

Strong leadership

Analytical skills

Time management

Communication skills

Attention to detail

Independent working

Education

Bachelor's degree in finance/accounting

Tools

QuickBooks

General Ledger

MS Excel

Job description

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.