Application Support Professional

Novatech Software Pvt. Ltd.; Nagpur District; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Novatech Software Pvt. Ltd. in Nagpur, Maharashtra, is seeking a capable IT support professional to provide technical assistance for our applications.

You will troubleshoot issues, collaborate with development teams, and help improve system performance across the organization. The role emphasizes documenting support processes, analyzing metrics, and participating in knowledge-sharing sessions to strengthen the team.

Competenze

Mansioni

• Provide technical support and troubleshoot applications.
• Collaborate with development teams to resolve issues and enhance application performance.
• Develop and maintain documentation of application support processes and procedures.
• Analyze and report on application support metrics and trends.
• Participate in training and knowledge-sharing sessions to improve team capabilities.
• Ensure compliance with company policies and procedures.

Descrizione del lavoro

• Provide technical support and troubleshoot applications.
• Collaborate with development teams to resolve issues and enhance application performance.
• Develop and maintain documentation of application support processes and procedures.
• Analyze and report on application support metrics and trends.
• Participate in training and knowledge-sharing sessions to improve team capabilities.
• Ensure compliance with company policies and procedures.