Sr Software Application Support Engineer

SISL Infotech Pvt. Ltd.; New Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

SISL Infotech Pvt. Ltd. in Delhi seeks a technical support professional to provide assistance and troubleshoot software applications.

You will collaborate with cross-functional teams to resolve complex issues and develop solutions to enhance application performance. You will conduct thorough analysis of application logs and system metrics, create documentation and knowledge base articles, and participate in on-call rotations for 24/7 support.

Responsibilities

• Provide technical support and troubleshoot software applications.
• Collaborate with cross-functional teams to resolve complex issues.
• Develop and implement solutions to enhance application performance.
• Conduct thorough analysis of application logs and system metrics.
• Create documentation and knowledge base articles for future reference.
• Participate in on-call rotations for 24/7 support.

Job description

• Provide technical support and troubleshoot software applications.
• Collaborate with cross-functional teams to resolve complex issues.
• Develop and implement solutions to enhance application performance.
• Conduct thorough analysis of application logs and system metrics.
• Create documentation and knowledge base articles for future reference.
• Participate in on-call rotations for 24/7 support.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.