Application Support Engineer

Accenture in India; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Restaurant/On-site facilities

Job summary

Accenture in India is seeking an Application Support Engineer in Bengaluru to monitor and investigate issues across critical business systems, ensuring reliable operation and quick resolution of incidents.

You will become an SME, collaborate with cross-functional teams, document troubleshooting steps, and contribute to process improvements to enhance system stability and performance from day one.

Qualifications

• Minimum 2 years of experience required.
• Must have skills: Proficiency in Red Hat OS Administration.
• Educational qualification: 15 years full time education.
• Based at Bengaluru office.

Responsibilities

• Act as SME and resolve issues across components.
• Monitor and investigate issues to ensure service reliability.
• Collaborate with cross-functional teams for software component support.
• Document troubleshooting steps to build a knowledge base.
• Assist in implementing process improvements to enhance stability.

Skills

Red Hat OS Administration

Education

15 years full time education

Job description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Red Hat OS Administration

Good to have skills :

NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity through timely resolution of technical challenges.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of software components.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the implementation of process improvements to enhance system stability and performance.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Red Hat OS Administration.
• Experience with system monitoring and incident management tools related to Red Hat environments.
• Strong understanding of Linux-based operating system architecture and command-line utilities.
• Ability to troubleshoot and resolve issues related to system performance, security, and configuration.
• Familiarity with scripting languages to automate routine tasks and improve operational efficiency.

Additional Information:

• The candidate should have minimum 2 years of experience in Red Hat OS Administration.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.