Application Support Engineer

Nextenti Tech Private Limited; Hyderabad; On-site; INR 300,000 - 540,000; Full time

Job summary

Nextenti Tech Private Limited in Hyderabad is seeking a skilled IT support professional to provide technical assistance for software applications, ensure stable uptime, and optimize performance. The role involves installation, configuration, maintenance, and collaboration with users to resolve issues, while safeguarding data integrity and security.

You will conduct testing, tune performance, and automate repetitive tasks via scripting to improve efficiency.

Qualifications

• Bachelor's degree in a engineering field (B.E./B.Tech) is required.
• Strong problem solving and analytical skills.
• Experience in software installation and system configuration.
• Familiarity with databases, testing, and performance tuning.
• Proficiency in scripting languages and incident management practices.

Responsibilities

• Provide technical support and troubleshooting for software applications, ensuring minimal downtime and optimal performance.
• Install, configure, and maintain application software, ensuring compliance with organizational standards.
• Collaborate with users to resolve application-related issues, providing timely and effective solutions.
• Manage and maintain databases, ensuring data integrity and security.
• Conduct software testing and performance tuning to optimize application functionality.
• Develop and utilize scripting languages to automate repetitive tasks and improve system performance.
• Monitor system performance and proactively address potential issues to maintain system stability.
• Handle incident management processes to log, track, and resolve application issues efficiently.
• Collaborate with cross-functional teams to enhance application features and improve user experience.

Skills

Problem Solving

Software Installation

User Support

Database Management

Software Testing

Performance Tuning

Scripting Languages

Incident Management

System Monitoring

Technical Troubleshooting

Application Support

Education

B.E./B.Tech

Job description

• Provide technical support and troubleshooting for software applications, ensuring minimal downtime and optimal performance.
• Install, configure, and maintain application software, ensuring compliance with organizational standards.
• Collaborate with users to resolve application-related issues, providing timely and effective solutions.
• Manage and maintain databases, ensuring data integrity and security.
• Conduct software testing and performance tuning to optimize application functionality.
• Develop and utilize scripting languages to automate repetitive tasks and improve system performance.
• Monitor system performance and proactively address potential issues to maintain system stability.
• Handle incident management processes to log, track, and resolve application issues efficiently.
• Collaborate with cross-functional teams to enhance application features and improve user experience.

Job Description

• Provide technical support and troubleshooting for software applications, ensuring minimal downtime and optimal performance.
• Install, configure, and maintain application software, ensuring compliance with organizational standards.
• Collaborate with users to resolve application-related issues, providing timely and effective solutions.
• Manage and maintain databases, ensuring data integrity and security.
• Conduct software testing and performance tuning to optimize application functionality.
• Develop and utilize scripting languages to automate repetitive tasks and improve system performance.
• Monitor system performance and proactively address potential issues to maintain system stability.
• Handle incident management processes to log, track, and resolve application issues efficiently.
• Collaborate with cross-functional teams to enhance application features and improve user experience.

Location

Gachibowli, Hyderabad, Telangana, India 500032

Qualification

B.E/ B.Tech

Department

General

Skills

• Problem Solving
• Software Installation
• User Support
• Database Management
• Software Testing
• Performance Tuning
• Scripting Languages
• Incident Management
• System Monitoring
• Technical Troubleshooting
• Specialization
• Application Support