Application Support Engineer

8134 ASOL - Hyderabad 4 SEZ Company; Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Accenture in Hyderabad is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. The role requires proactive problem solving and collaboration with multiple teams to ensure smooth operation.

Candidates should have at least 5 years of experience with SAP Business Objects Data Services, strong data integration skills, and the ability to analyze logs and performance metrics to identify root causes. Excellent communication is essential.

Qualifications

• Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
• Strong knowledge of data integration, transformation, and migration processes.
• Experience in troubleshooting and resolving complex application issues.
• Ability to analyze system logs and performance metrics to identify root causes.
• Familiarity with database management and query optimization techniques.
• Excellent communication skills to collaborate with cross-functional teams.

Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues effectively.
• Mentor junior team members to develop their technical and problem-solving skills.
• Monitor system health and proactively identify potential risks to prevent disruptions.

Skills

SAP BODS

Data Integration

Education

15 years full-time education

Job description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BusinessObjects Data Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system performance.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues effectively.
• Mentor junior team members to develop their technical and problem-solving skills.
• Monitor system health and proactively identify potential risks to prevent disruptions.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
• Strong knowledge of data integration, transformation, and migration processes.
• Experience in troubleshooting and resolving complex application issues.
• Ability to analyze system logs and performance metrics to identify root causes.
• Familiarity with database management and query optimization techniques.
• Excellent communication skills to collaborate with cross-functional teams.

Additional Information:

• The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.

About Accenture

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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