Application Support Engineer

8109 ASOL-Chennai SEZ Company; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture in Chennai is seeking an Application Support Engineer to troubleshoot and resolve issues across multiple components of critical business systems. You will act as a software detective, delivering high-quality support to end-users and stakeholders while collaborating with diverse teams.

Ideal candidates have 7.5+ years in application support, strong Python skills, experience with debugging and database management, and a 15-year education background.

Qualifications

• Must have Python programming language.
• Minimum 7.5 year(s) of experience is required.
• 15 years full time education is required.
• Strong debugging and problem-solving skills.
• Familiarity with ASP.NET MVC is a plus.

Responsibilities

• SME-level expertise in application support and issue resolution.
• Collaborate with cross-functional teams to troubleshoot and resolve software problems.
• Participate in team decisions and drive corrective actions.
• Engage with multiple teams to influence key decisions.
• Provide solutions to problems for their immediate team and across teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor system performance and address potential issues proactively.

Skills

Python

Software debugging

Database management

Education

15 years full time education

Tools

ASP.NET MVC

SQL

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills

Python (Programming Language)

Good to have skills

ASP.NET MVC

Experience

Minimum 7.5 year(s) of experience is required

Educational Qualification

15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software solutions, all while maintaining a focus on delivering high-quality support to end-users and stakeholders.

Roles & Responsibilities

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor system performance and proactively address potential issues.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Python (Programming Language).
• Good To Have Skills: Experience with ASP.NET MVC.
• Strong understanding of software debugging techniques.
• Familiarity with database management and SQL.
• Experience in application performance monitoring tools.
• Ability to write and maintain technical documentation.

Additional Information

• The candidate should have minimum 7.5 years of experience in Python (Programming Language).
• This position is based at our Chennai office.
• A 15 years full time education is required.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent‑and‑innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. World. Explore your next step at Accenture