Application Support Engineer

8126 ASOL- Hyderabad 3 SEZ Company; Hyderabad; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Accenture is hiring an Application Support Engineer in Hyderabad to act as a software detective, identifying and resolving issues across critical enterprise systems. The role requires expertise in SAP Analytics Cloud Development and a proactive approach to maintain system stability and business continuity.

The ideal candidate will collaborate with cross-functional teams, mentor juniors, and monitor systems to prevent disruptions, ensuring timely interventions and effective problem-solving.

Qualifications

• Must Have SAP Analytics Cloud Development expertise.
• Minimum 7.5 years of experience required.
• 15 years full time education required.
• Experience with enterprise-level business applications.
• Excellent communication and collaboration with cross-functional teams.

Responsibilities

• SME role; collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues efficiently.
• Mentor junior team members to enhance problem-solving capabilities.
• Monitor system performance and recommend improvements to prevent disruptions.

Skills

SAP Analytics Cloud Development

Analytical skills

Enterprise-level applications

Collaborative teamwork

Excellent communication

System monitoring & incident mgmt

Education

15 years full time education

Job description

Project Role : Application Support Engineer Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Analytics Cloud Development Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues efficiently.
• Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
• Monitor system performance and recommend improvements to prevent future disruptions.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP Analytics Cloud Development.
• Strong analytical skills to diagnose and troubleshoot complex software issues.
• Experience in managing and supporting enterprise-level business applications.
• Ability to work collaboratively with cross-functional teams to deliver effective solutions.
• Excellent communication skills to clearly articulate technical information to diverse audiences.
• Familiarity with system monitoring tools and incident management processes.

Additional Information:

• The candidate should have minimum 7.5 years of experience in SAP Analytics Cloud Development.
• This position is based at our Hyderabad office.
• A 15 years full time education is required. 15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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