Application Support Engineer

8112 ASOL-Pune 2 SEZ Company; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accenture is hiring an Application Support Engineer for its Pune office. The role involves investigating and resolving issues across various components of essential business systems to ensure stability and continuity.

The candidate will monitor system performance, diagnose problems, and collaborate with cross-functional teams to deliver timely solutions, maintaining business operations. A minimum of 3 years of experience with Spring Boot and Java-based applications is required, along with a

Qualifications

• Must To Have Skills: Proficiency in Spring Boot.
• Strong understanding of application lifecycle management and support processes.
• Experience with debugging and troubleshooting Java-based applications.
• Familiarity with monitoring tools and log analysis to identify system anomalies.
• Ability to analyze system behavior and performance metrics to recommend improvements.
• Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
• Document findings and resolutions to build a knowledge base for future reference.
• Assist in the implementation of system updates and patches to improve application stability.
• Support junior team members by sharing knowledge and providing guidance on problem-solving techniques.

Skills

Proficiency in Spring Boot

Education

15 years full time education

Job description

Project Role

Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Spring Boot Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to understand system behavior and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
• Document findings and resolutions to build a knowledge base for future reference.
• Assist in the implementation of system updates and patches to improve application stability.
• Support junior team members by sharing knowledge and providing guidance on problem-solving techniques.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Spring Boot.
• Strong understanding of application lifecycle management and support processes.
• Experience with debugging and troubleshooting Java-based applications.
• Familiarity with monitoring tools and log analysis to identify system anomalies.
• Ability to analyze system behavior and performance metrics to recommend improvements.
• Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information

• The candidate should have minimum 3 years of experience in Spring Boot.
• This position is based at our Pune office.
• A 15 years full time education is required.
• 15 years full time education

About Accenture

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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