Analyst- Benefit Shared Services - GO/JC/4811/2026

Golden Opportunities; Chennai; On-site; INR 550,000 - 860,000; Full time

Job summary

Golden Opportunities in Chennai/Coimbatore is seeking an Analyst with 3–6 years of experience to manage Provident Fund exercises, ensure EPFO compliance, and resolve employee queries. The role demands strong knowledge of PF transfers, remittance, and regulatory requirements, with close liaison to EPFO offices.

The candidate will handle complex PF cases, respond to legal notices, and support onboarding processes including UAN creation and E-nomination, contributing to process improvements and

Qualifications

• Deep subject matter expertise in handling complex PF transfer and closure cases.
• Experience in managing and responding to legal notices issued by EPFO.
• Understanding EPFO operations, regulations, and compliance processes.

Responsibilities

• Handle PF transfers, withdrawals, settlements, closures, and resolve employee grievances.
• Respond to EPFO notices and ensure statutory compliance.
• Calculate, validate, and process monthly PF contributions and remittance via the EPFO portal.
• Coordinate with Benefits team to resolve PF queries for associates.
• Guide onboarding to create UAN and educate on E-nomination.
• Maintain an updated repository of FAQs and regulatory updates.

Skills

PF transfers

PF withdrawals

PF settlements

PF closures

Employee grievance resolution

EPFO portal remittance

Regulatory compliance

Communication skills

Education

Bachelor's degree

Tools

EPFO portal

Job description

Candidate Expectations

Total Experience and Relevant Experience- 3- 6 years of experience

Job Title

Analyst

Job Location

Chennai and Coimbatore

Work Model

Work from Office

Candidate Expectations

Total Experience and Relevant Experience- 3- 6 years of experience

Candidate Location: Anywhere in India

Skills- EPFO /PF Operations, PF Compliances, remittance, Withdrawals, UAN Regulations

Education and Certification

Qualification: Any graduates

Detailed Job Description

Should possesses deep subject matter expertise in handling complex Provident Fund (PF) transfer and closure cases, enabling accurate and timely resolution of employee grievances.

Should have extensive experience in managing and responding to legal notices issued by the Employees' Provident Fund Organisation (EPFO), ensuring compliance with statutory requirements and minimizing organizational risk.

Should have thorough understanding of EPFO operations, regulations, and compliance processes, coupled with established working relationships with EPFO regional and government offices, which facilitates faster issue resolution.

Proficient in calculating, validating, and processing monthly employee and employer PF contributions, including successful submission and reconciliation through the EPFO portal.

Benefits team member to coordinate with the associate to resolve their query related exclusively for PF and superannuation.

Maintain an updated repository of FAQs, process flows, and regulatory updates accessible to all employees.

Encourage employee feedback on query resolution effectiveness to identify process improvements.

Guide the new joiners during the onboarding process to create the UAN as per the new regulations.

Educate the active associate and new joiners to complete the E-nomination.

Organize orientation session for completion of beneficiary nomination center by educating the positive benefits.

Coordinate with the TAG team for the onboarding associate pending information.

Key Skills

Mandatory Key Skills

• Strong knowledge of PF transfers, withdrawals, settlements, closures, and employee grievance resolution.
• Knowledge of monthly PF contribution calculations, validation, remittance, and reconciliation through the EPFO portal.
• Understanding of EPFO rules, statutory requirements, and compliance documentation.
• Employee Query Management: Ability to handle and resolve employee queries related to PF and superannuation.
• Good written and verbal communication skills for employee interactions and stakeholder coordination.
• Ability to ensure accuracy in PF calculations, employee records, documentation, and compliance activities.
• Ability to collaborate with internal teams, EPFO offices, and the TAG team.
• Good understanding of employee benefits and statutory benefit programs.

Good To Have Skills

• Good written & verbal communication skills
• Proactive team player
• Good in Excel, Analytical and problem-solving capabilities
• Attention to detail
• Expert in power point presentation
• Self-motivated with the ability to multi-task and work collaboratively in a team environment