Agency Manager/ Senior Agency Manager

Niva Bupa; Hassan, Kolar; On-site; INR 600,000 - 900,000; Full time

Job summary

Niva Bupa is seeking a Field Agency Manager in Karnataka to lead an agent force, drive business plans, recruit and activate agents, and ensure timely premium collection.

You will train, mentor and monitor agents, coordinate with HO/ZO for incentives and R&R schemes, and ensure compliance with regulatory norms while resolving channel conflicts and pursuing growth opportunities.

Qualifications

• Achievement of business plans and targets.
• Recruitment and activation of agents.
• Premium collection and case reporting.
• Ensure agents are engaged, productive and compliant.
• Drive incentive schemes to exceed benchmarks.
• Support agents with HO liaison.
• Manage channel conflicts and revenue opportunities.
• Understand agent business to identify growth opportunities.

Responsibilities

• Drive R&R schemes floated by HO, ZO and branch.
• Ensure compliance with regulators and company norms.
• Coach and mentor agents; conduct field observations and regular visits.
• Maintain strong relationships to keep agents motivated and productive.

Skills

Agent management

Sales target

Job description

Role & responsibilities

• Achievement of Business Plans
• Ability to manage all the parameters of their business
• Recruitment
• Activation
• Premium Collection
• Case Rate and Case count
• Persistency
• Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
• Ensure that Agents are constantly inducted, activated and productive Drive the incentive schemes to ensure that the Agents income exceeds benchmark
• Drive the R&R schemes floated by HO, ZO and branch
• Support the Agents in liaison with the HO for addressing their requirements/ concerns
• Being fully compliant to all the norms laid down by the regulators and the company
• Manage channel conflicts in the team
• To achieve product wise targets & profitability
• Understand the Agents business in depth and seek opportunities for business development and revenue generation

Preferred candidate profile

• Goal setting of all Agents in the team
• Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
• Regular Field observation and Demonstration with the agency force Regular Agent visit
• Mandatory 2-Wheeler