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Niva Bupa in Bathinda, India is seeking a field-facing role to build and manage a high-performing agent force. The incumbent will drive recruitment, activation, premium collection, case rate and persistency while ensuring compliance and stakeholder alignment.
The role focuses on engaging agents, setting performance goals, and delivering incentives to exceed benchmarks, with regular field visits and coaching to sustain productivity.
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Ability to manage all the parameters of their business;
Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
Ensure that Agents are constantly inducted, activated and productive
Drive the incentive schemes to ensure that the Agents income exceeds benchmark
Drive the R&R schemes floated by HO, ZO and branch
Support the Agents in liaison with the HO for addressing their requirements/ concerns
Being fully compliant to all the norms laid down by the regulators and the company
Manage channel conflicts in the team
To achieve product wise targets & profitability
Goal setting of all Agents in the team
Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
Regular Field observation and Demonstration with the agency force
Regular Agent visit
Education