Agency Manager

Niva Bupa Health Insurance Company Limited; Chennai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Nivabupa is seeking to enhance its agency network by focusing on the achievement of business plans and strategic team-building initiatives. The role emphasizes managing key business parameters, activating agents, premium collection, and maintaining productive relationships to drive sustained performance.

Candidates will regularly review and mentor agents, conduct field demonstrations, and ensure timely induction and activation.

Responsibilities

• Manage all parameters of business: recruitment, activation, premium collection, case rate and case count.
• Ensure agents are engaged, motivated and productive by building strong relationships.
• Drive incentive and rewards schemes to surpass benchmarks and support agents with HO liaison.
• Be compliant with regulator and company norms; resolve channel conflicts and achieve product targets.
• Develop revenue opportunities by understanding agents’ business and pursuing growth.
• Conduct regular reviews, mentoring and field observations to ensure goals are met.

Job description

A. Achievement of Business Plans

Ability to manage all the parameters of their business Recruitment Activation Premium Collection Case Rate and Case count Persistency Ensure that the Agents are engaged, motivated and productive by forging a strong relationship Ensure that Agents are constantly inducted, activated and productive Drive the incentive schemes toensure that the Agents income exceeds benchmark Drive the R&R schemes floated by HO, ZO and branch Support the Agents in liaison with the HO for addressing their requirements/ concerns Being fully compliant to all the norms laid down by the regulators and the company Manage channel conflicts in the team To achieve product wise targets & profitability Understand the Agents business in depth and seek opportunities for business development and revenuegeneration

B. Team Building

Goal setting of all Agents in the team Regular and periodic review, monitoring and mentoring of all the relationship they are managing toensure that they are on track to achieve their goals Regular Field observation and Demonstration with the agency force Regular Agent visit