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Niva Bupa in Patiala district, India, seeks a capable professional to lead agency operations. You will oversee recruitment, activation, premium collection, case rates and persistency while ensuring compliance and strong agent relationships.
The role focuses on achieving business plans, driving incentive schemes, and building a productive agency force through regular mentoring and field activities.
Ability to manage all the parameters of their business;
Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
Ensure that Agents are constantly inducted, activated and productive
Drive the incentive schemes to ensure that the Agents income exceeds benchmark
Drive the R&R schemes floated by HO, ZO and branch
Support the Agents in liaison with the HO for addressing their requirements/ concerns
Being fully compliant to all the norms laid down by the regulators and the company
Manage channel conflicts in the team
To achieve product wise targets & profitability
Goal setting of all Agents in the team
Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
Regular Field observation and Demonstration with the agency force
Regular Agent visit