Agency Manager

Care Insurance; Nashik District; Hybrid; INR 900,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Care Health Insurance in the Nashik region seeks an Agency Manager to lead and grow a team of insurance agents in a full-time, hybrid role based in the Greater Nashik Area.

You will recruit, train, coach, and monitor performance; plan local sales strategies; manage agency operations; track KPIs; ensure regulatory compliance; and foster customer relationships while collaborating with regional and corporate teams to drive sustainable growth.

Qualifications

• Experience in agency management, sales leadership, or team supervision within insurance, financial services, or a related sector.
• Strong skills in business development, customer relationship management, and territory planning to drive agency performance.
• Ability to coach, train, and motivate agents; experience in performance management and mentoring is highly beneficial.
• Solid understanding of health insurance products, regulatory guidelines, and basic underwriting or claims processes (or willingness to learn quickly).
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage diverse stakeholders.

Responsibilities

• Leading and developing a team of insurance agents to achieve sales and service targets.
• Plan and execute local sales strategies and manage agency operations.
• Track key performance metrics and ensure adherence to policies and regulatory requirements.
• Build and maintain relationships with customers and support agents in complex cases.
• Report regularly and collaborate with regional and corporate teams to drive growth.

Skills

Agency management

Sales leadership

Team supervision

Business development

CRM

Territory planning

Coaching & mentoring

Communication & negotiation

Digital tools

Education

Bachelor’s degree in business/finance/marketing or related field

Tools

CRM systems

MS Office

Job description

Company Description

Care Health Insurance is a specialized health insurer offering a wide range of retail health products, including health insurance, top-up coverage, personal accident, maternity, international travel, and critical illness plans. The company also serves corporate clients with group health and group personal accident insurance, as well as micro insurance solutions for rural markets and comprehensive wellness services. Guided by a strong consumer-centric philosophy, Care Health Insurance focuses on using technology to deliver superior customer service, product innovation, and value-for-money solutions. The organization has been recognized for its performance and innovation, receiving ‘Smart Insurer’ and ‘Sales Champion’ awards in the Health Insurance category at the ET Now Insurance Summit & Awards 2025. This environment offers professionals the opportunity to grow in a dynamic, award-winning health insurance business.

Role Description

The Agency Manager is a full-time, hybrid role based in the Greater Nashik Area, with flexibility for some work-from-home arrangements. The role involves leading and developing a team of insurance agents, including recruitment, training, performance monitoring, and ongoing coaching to achieve sales and service targets. The Agency Manager will plan and execute local sales strategies, manage agency operations, track key performance metrics, and ensure adherence to company policies and regulatory requirements. Day-to-day responsibilities include building and maintaining relationships with customers, supporting agents in complex cases, resolving escalated issues, and promoting Care Health Insurance’s portfolio of products and wellness services. The position also requires regular reporting, market analysis, and close collaboration with regional and corporate teams to drive sustainable growth in the assigned territory.

Qualifications

• Experience in agency management, sales leadership, or team supervision within insurance, financial services, or a related sector.
• Strong skills in business development, customer relationship management, and territory planning to drive agency performance.
• Ability to coach, train, and motivate agents; experience in performance management and mentoring is highly beneficial.
• Solid understanding of health insurance products, regulatory guidelines, and basic underwriting or claims processes (or willingness to learn quickly).
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage diverse stakeholders.
• Comfort with using digital tools and CRM or sales management systems; proficiency in MS Office or similar productivity software.
• Bachelor’s degree in business, finance, marketing, or a related field preferred; relevant professional certifications in insurance are an advantage.
• Proven ability to work in a hybrid environment, manage time effectively, and meet targets with minimal supervision.