Accounts Receivable Associate

International Centre For Excellence (ice); Hyderabad; On-site; INR 300,000 - 450,000; Full time

Job summary

Intercontinental Exchange (ICE) in Hyderabad, India, is seeking a Full-Time Accounts Receivable Associate to join our finance team. You will manage inquiries, resolve outstanding balances, and support billing activities with accuracy and professionalism.

The ideal candidate has an Associate or Bachelor's degree in accounting or a related field, 2+ years in a similar role, and strong Excel and Oracle skills.

Qualifications

• Associate or Bachelor's degree in Accounting or business-related field.
• 2+ years of work experience in a similar role.
• Ability to work in a fast-paced environment.
• Strong customer service and communication skills.
• Detail-oriented with strong organizational, verbal, and written skills.
• Ability to handle confidential information professionally.
• Oracle experience and advanced Excel skills are a plus.

Responsibilities

• Address and resolve high volumes of customer inquiries with professional, timely service.
• Investigate delinquent accounts via email and phone to collect balances.
• Maintain good rapport with customers and internal stakeholders.
• Maintain and update customer contacts in the billing system.
• Initiate credits and adjustments with correct ledger coding.

Skills

Customer service

Communication skills

Detail oriented

Verbal and written skills

Education

Associate or Bachelor's degree in Accounting or business-related field

Tools

Oracle

Excel

Job description

Job Description

Job Purpose

Intercontinental Exchange (ICE) has an opportunity for a Full-Time Accounts Receivable Associate.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Knowledge and Experience

• Associate or Bachelors degree in Accounting or business-related field.
• 2+ years of work experience in similar role and must be self-driven and hardworking individual.
• Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
• Strong customer service and communication skills are required.
• Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Oracle system experience and strong excel skills are a plus.