Accounts Receivable Analyst

ICE Data Services; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Intercontinental Exchange is seeking a Full-Time Accounts Receivable Associate in Hyderabad. You will address high volumes of customer inquiries with professional service, investigate delinquent accounts, and maintain customer contacts in the billing system.

The role requires 2-5 years in a similar AR position, a degree in Accounting or business, and strong customer service, communication, and organizational skills. Oracle and Excel experience are a plus.

Qualifications

• 2-5 years of work experience in a similar role.
• Ability to work in a fast-paced environment and handle various assignments.
• Strong customer service and communication skills.
• Detail oriented with strong organizational, verbal and written skills.
• Ability to handle confidential and sensitive information professionally.

Responsibilities

• Address and resolve high volumes of customer inquiries with professional, timely service.
• Investigate delinquent receivables via email/phone to collect outstanding balances.
• Develop and maintain good rapport with customers and internal stakeholders.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Skills

Customer service

Communication skills

Detail oriented

Organizational skills

Verbal and written skills

Education

Associate or Bachelor's degree in Accounting or business-related field

Tools

Oracle

Excel

Job description

Job Summary:

Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Associate. The Accounts Receivable Associate will have the following responsibilities:

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Job Requirements:

The position of Accounts Receivable Associate will have the following requirements:

• Associate or Bachelor's degree in Accounting or business-related field.
• 2-5 years of work experience in similar role and must be self-driven and hardworking individual.
• Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
• Strong customer service and communication skills are required.
• Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Oracle system experience and strong excel skills are a plus.