Accounts Receivable Associate (Collections)

ICE Clear Europe Limited; Hyderabad; On-site; INR 420,000 - 660,000; Full time

Job summary

ICE Clear Europe Limited is seeking a Full-Time Accounts Receivable Associate in Hyderabad, India. You will handle high volumes of customer inquiries with professionalism, investigate delinquent accounts via email and phone, and maintain strong rapport with customers and internal teams.

Ideal candidates hold an accounting or business degree, have 2+ years in a similar role, and demonstrate exceptional attention to detail, confidentiality, and communication skills; Oracle and Excel experience are

Qualifications

• Associate or Bachelor's degree in Accounting or business-related field.
• 2+ years of work experience in similar role and must be self-driven and hardworking.
• Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
• Strong customer service and communication skills are required.
• Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Oracle system experience and strong excel skills are a plus.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Verbal & written skills

Confidentiality handling

Education

Associate or Bachelor's degree in Accounting or business-related field

Tools

Oracle

Excel

Job description

Job Description

Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Associate.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Knowledge and Experience

• Associate or Bachelor's degree in Accounting or business-related field.
• 2+ years of work experience in similar role and must be self-driven and hardworking individual.
• Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
• Strong customer service and communication skills are required.
• Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Oracle system experience and strong excel skills are a plus.