Accounts Receivable Associate Collections

ICE; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Intercontinental Exchange in Hyderabad is seeking a Full-Time Accounts Receivable Associate to manage high volumes of customer inquiries and ensure timely collections. The role emphasizes accuracy, confidentiality, and teamwork with internal business owners and billing teams.

The ideal candidate holds an Associate or Bachelor's degree in Accounting, 2+ years in a similar role, strong Excel and Oracle knowledge, and excellent written and verbal communication skills to thrive in a fast-paced

Qualifications

• Associate or Bachelor's degree in Accounting or business-related field.
• 2+ years of work experience in similar role.
• Strong customer service and communication skills.
• Detail oriented with strong organizational skills.
• Experience with Oracle and Excel is a plus.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Skills

Customer service

Communication

Detail oriented

Organizational skills

Education

Associate degree in Accounting

Tools

Excel

Oracle

Job description

Job Description:

Job Description

Job Purpose

Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Associate.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Knowledge And Experience

• Associate or Bachelor's degree in Accounting or business-related field.
• 2+ years of work experience in similar role and must be self-driven and hardworking individual.
• Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
• Strong customer service and communication skills are required.
• Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Oracle system experience and strong excel skills are a plus.

Requirements