Accounts Receivable Associate (Collections)

ICE; Hyderabad; On-site; INR 480,000 - 750,000; Full time

Job summary

Intercontinental Exchange is seeking a Full-Time Accounts Receivable Associate in Hyderabad. The role emphasizes resolving high volumes of customer inquiries, collecting delinquent balances, and maintaining accurate customer billing records.

The ideal candidate has 2+ years in a similar role, excellent communication skills, and proficiency in Excel and Oracle. This position requires attention to detail and the ability to handle confidential information in a fast-paced environment.

Qualifications

• Associate or Bachelor’s degree in Accounting or business-related field.
• 2+ years of work experience in similar role and must be self-driven.
• Ability to work in a fast paced environment and handle various job assignments.
• Strong customer service and communication skills are required.
• Detail oriented with strong organizational, verbal, and written skills.
• Ability to handle confidential and sensitive information professionally.
• Oracle system experience and strong Excel skills are a plus.

Responsibilities

• Address and resolve high volumes of customer inquiries with professional, polite, and timely service.
• Investigate delinquent accounts via email and phone to collect balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Verbal communication

Written communication

Education

Associate or Bachelor's degree in Accounting or business-related field

Tools

Oracle

Excel

Job description

Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Associate.

Job Description

Job Purpose

Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Associate.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.

Knowledge And Experience

• Associate or Bachelor's degree in Accounting or business-related field.
• 2+ years of work experience in similar role and must be self-driven and hardworking individual.
• Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
• Strong customer service and communication skills are required.
• Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Oracle system experience and strong excel skills are a plus.