Account Manager

Sai Transport International; Gurugram District; On-site; INR 500,000 - 900,000; Full time

Job summary

Sai Transport International in Gurugram, India, seeks an account manager who can identify the needs of both new and existing customers to drive success with our product. You will develop clear communication with clients and internal teams to understand issues and mitigate them, ensuring a high level of customer satisfaction.

The role may require travel to client sites. The position involves cross functional collaboration and ongoing efforts to build strong relationships and opportunities for

Qualifications

• Experience managing accounts and ensuring customer success.
• Strong ability to interact with clients in a professional, confident manner.
• Excellent verbal and written communication abilities.

Responsibilities

• Work cross-functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Skills

Account management

Client facing

Communication

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel