Account Manager

TEKsystems; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading IT services provider is seeking a Mid-Senior level candidate for a full-time client-facing role in Bengaluru. The individual will be responsible for communicating with stakeholders, nurturing customer relationships, and identifying growth opportunities. Travel is required. The ideal candidate should be articulate and possess strong customer service skills.

Qualifications

• Articulate and well accustomed to a client facing role.
• Willingness and ability to travel.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Job description

Overview

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Articulate and well accustomed to a client facing role
• Willingness and ability to travel

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• IT Services and IT Consulting