Academic Counselor

2COMS Consulting Pvt. Ltd.; Bhubaneswar Municipal Corporation; On-site; INR 200,000 - 350,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Hyderabad.

We seek enthusiastic, target-oriented candidates confident in communicating with students and candidates, with interest in tele calling, counseling, inside sales, and lead conversion. Freshers are welcome; 6 months+ experience in related roles will be preferred. Responsibilities include handling calls, guiding applicants on courses, following up via multiple channels, converting leads to enrollments, and

Qualifications

• Freshers or candidates with 6 months experience in outbound tele calling will be preferred.
• Experience in target-based calling, sales, or inside sales is an advantage.
• Excellent verbal communication and interpersonal skills.
• Confident in speaking with students and parents over the phone.
• Comfortable working with follow-ups and conversion targets.
• Positive attitude, willingness to learn, and ability to work in a target-driven environment.

Responsibilities

• Handle inbound and outbound calls with prospective students/candidates.
• Understand candidate requirements and provide relevant information about courses and programs.
• Counsel candidates regarding suitable educational programs and career opportunities.
• Follow up with leads through calls, WhatsApp, and other communication channels.
• Convert qualified leads into enrollments/admissions.
• Achieve monthly calling, follow-up, and conversion targets.
• Maintain accurate candidate and lead information in the CRM.
• Coordinate with the internal team for enrollment and onboarding.
• Build and maintain professional relationships with students/candidates throughout the admission process.
• Ensure timely follow-up and effective lead management.

Skills

Outbound calling

Verbal communication

Lead conversion

Relationship building

Target-driven

Job description

Job Description:

Job Title:Academic Counselor

Job Industry: Recruitment/ Staffing

Location: Hyderabad

Job Summary

2COMS Consulting Pvt. Ltd. is hiring Academic Counselors and Telecaller for our team in Hyderabad. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion. Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.

Key Responsibilities

• Handle inbound and outbound calls with prospective students/candidates.




• Understand candidate requirements and provide relevant information about courses and programs.




• Counsel candidates regarding suitable educational programs and career opportunities.




• Follow up with leads through calls, WhatsApp, and other communication channels.




• Convert qualified leads into enrollments/admissions.




• Achieve monthly calling, follow-up, and conversion targets.




• Maintain accurate candidate and lead information in the CRM.




• Coordinate with the internal team for enrollment and onboarding.




• Build and maintain professional relationships with students/candidates throughout the admission process.




• Ensure timely follow-up and effective lead management.

Requirements

• Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.




• Experience in target-based calling, sales, or inside sales is an advantage.




• Excellent verbal communication and interpersonal skills.




• Confident in speaking with students and parents over the phone.




• Comfortable working with follow-ups and conversion targets.




• Positive attitude, willingness to learn, and ability to work in a target-driven environment.




• Candidates from Tele calling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.