Academic Counsellor (Tamil Language)

Digivibrant Techsolutions; Sector 10; On-site; INR 600,000 - 900,000; Full time

Job summary

Digivibrant Techsolutions in Uttar Pradesh seeks an experienced career counselor to guide students and professionals into suitable training programs. You will manage inbound/outbound calls, convert inquiries to enrollments, and maintain CRM records, with a focus on Tamil-speaking prospects and meeting monthly targets.

The role requires strong communication in English or Hindi, extensive counseling experience, and the ability to coordinate with admissions and training teams to ensure smooth

Qualifications

• Minimum 12 years of experience in career counseling, academic counseling, or EdTech sales.
• Fluency in Tamil is mandatory (speaking and understanding).
• Good communication skills in English and/or Hindi.

Responsibilities

• Counsel prospective students and working professionals regarding career opportunities and training programs.
• Handle inbound and outbound calls to generate admissions.
• Communicate effectively with Tamil-speaking students and prospects.
• Understand students' career goals and recommend suitable courses.
• Follow up with leads and convert inquiries into successful enrollments.
• Maintain accurate records of student interactions and follow-ups in CRM.
• Achieve monthly admission and revenue targets.
• Coordinate with the admissions and training teams to ensure a smooth enrollment process.

Skills

Tamil language fluency

Communication skills

Lead conversion

Negotiation

CRM familiarity

MS Excel

Education

Bachelor's degree

Tools

CRM tools

Job description

Role & responsibilities

• Counsel prospective students and working professionals regarding career opportunities and training programs.
• Handle inbound and outbound calls to generate admissions.
• Communicate effectively with Tamil-speaking students and prospects.
• Understand students' career goals and recommend suitable courses.
• Follow up with leads and convert inquiries into successful enrollments.
• Maintain accurate records of student interactions and follow-ups in CRM.
• Achieve monthly admission and revenue targets.
• Coordinate with the admissions and training teams to ensure a smooth enrollment process.

Preferred candidate profile

• Minimum 12 years of experience in career counseling, academic counseling, or EdTech sales.
• Fluency in Tamil is mandatory (speaking and understanding).
• Good communication skills in English and/or Hindi.
• Strong interpersonal, negotiation, and convincing skills.
• Experience in lead conversion and target-based sales.
• Basic knowledge of CRM tools and MS Excel.
• Bachelor's degree in any discipline.