Academic Counsellor

BrightCHAMPS; Bengaluru; On-site; INR 334,800 - 558,000; Full time

Job summary

BrightCHAMPS in Bengaluru seeks motivated individuals for a role focused on client relationship management and growth strategies. The successful candidate will establish relationships with new clients and maintain those with existing ones while pursuing weekly performance targets.

This role requires extensive communication, including video calls with parents and management of client data. Shift timings are from 10 PM to 7 AM, with 6-day working weeks and a rotational off-day on weekdays.

Responsibilities

• Familiarize with company's vision and mission, aiming to meet objectives.
• Cultivate and maintain relationships with clients.
• Manage client information in the CRM database.
• Collaborate with team to implement growth strategies.
• Follow up leads via calls, SMS, WhatsApp, emails.
• Communicate the curriculum and product USPs.
• Achieve weekly targets in a competitive environment.
• Prepare for video calls with parents.

Job description

Job Description

What is this role about?

• Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Collating and maintaining client information in the CRM database.
• Working closely with the team across departments to implement growth strategies.
• Rigorously following up the leads via a variety of channels like Phone calls, SMS, WhatsApp, emails etc.
• Extensively communicating the curriculum and other USPs of the product (profiles of our champion teachers for example)
• Achieve realistically set weekly targets in a performance-centric, competitive environment.
• Ready to go live on a Video Call with parents.

Shift timing

10 PM to 7 AM - US shift

Working Days

6 days working, 1 day rotational off in weekdays, weekends are mandatory working