Academic Counsellor(US/UK Shift)

UMS Edutech; Sector 10; On-site; INR 400,000 - 700,000; Full time

Job summary

UMS Edutech is seeking a results-driven sales professional to manage end-to-end admissions for international education programs. You will engage with Gulf country prospects, counsel on PhD and Doctorate programs, and guide them through structure, eligibility, benefits, and enrollment processes.

In this role you will conduct consultative calls, convert leads to admissions, and maintain CRM records while achieving monthly targets and revenue goals.

Responsibilities

• Handle inbound and outbound leads from Gulf countries and understand prospect requirements.
• Counsel prospects on PhD, Doctorate, and Honorary Doctorate programs.
• Conduct consultative sales calls and explain program structure, eligibility, benefits, and enrollment process.
• Convert qualified leads into admissions/enrollments through effective communication and follow-ups.
• Maintain regular lead follow-ups through calls, WhatsApp, email, and other communication channels.
• Manage the complete sales funnel, from lead qualification to closure.
• Achieve monthly sales targets, conversion KPIs, and revenue goals.
• Maintain accurate CRM/lead management records and update call and follow-up activities.
• Build strong relationships with prospects and ensure a positive customer experience.
• Handle objections, resolve queries, and use effective negotiation and closing techniques.
• Coordinate with internal academic and operations teams for smooth admission and onboarding.
• Maintain a strong understanding of international education, higher education programs, and professional doctorate offerings.

Job description

Role & responsibilities

• Handle inbound and outbound leads from Gulf countries and understand prospect requirements.


• Counsel prospects on PhD, Doctorate, and Honorary Doctorate programs.


• Conduct consultative sales calls and explain program structure, eligibility, benefits, and enrollment process.


• Convert qualified leads into admissions/enrollments through effective communication and follow-ups.


• Maintain regular lead follow-ups through calls, WhatsApp, email, and other communication channels.


• Manage the complete sales funnel, from lead qualification to closure.


• Achieve monthly sales targets, conversion KPIs, and revenue goals.


• Maintain accurate CRM/lead management records and update call and follow-up activities.


• Build strong relationships with prospects and ensure a positive customer experience.


• Handle objections, resolve queries, and use effective negotiation and closing techniques.


• Coordinate with internal academic and operations teams for smooth admission and onboarding.


• Maintain a strong understanding of international education, higher education programs, and professional doctorate offerings.