Academic Counsellor - US

BrightCHAMPS; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

BrightCHAMPS is seeking an Academic Counsellor in Bengaluru to connect with US parents and drive enrolments through consultative counselling. Responsibilities include understanding children's learning needs and recommending suitable courses, converting leads through effective communication, maintaining follow-ups via CRM, and achieving performance targets. This role requires work on a US shift from 10:00 PM to 7:00 AM IST, and a personal laptop in good condition is mandatory.

Qualifications

• Candidates must have a personal laptop in good working condition.

Responsibilities

• Connect with US-based parents via outbound/inbound calls, WhatsApp, emails, and video meetings.
• Understand the child's learning level and recommend courses.
• Convert qualified leads into enrolments by handling objections.
• Maintain follow-up rigor using CRM tools.
• Achieve revenue, conversion, and call productivity targets.
• Collaborate with operations and academic teams for smooth onboarding.

Job description

Job description

About the Organisation

BrightCHAMPS is reimagining how children learn for the future. By blending structured pedagogy with real-world application, we help young minds master essential skills like coding, AI, financial literacy, entrepreneurship, and communication. Our mission is simple: turn curiosity into confidence and learning into lifelong capability empowering children across the globe to thrive in a rapidly evolving world.

Role overview

The Academic Counsellor will connect with parents in the US market, understand their child's learning needs, and drive enrolments for BrightCHamps programs through consultative counselling and high-quality sales conversation.

Key responsibilities

• Connect with US-based parents via outbound/inbound calls, WhatsApp, emails, and video meetings to explain BrightChamps programs.
• Understand the child's current learning level and recommend the right courses and learning paths.
• Convert qualified leads into enrolments by handling objections and clearly communicating value and outcomes.
• Maintain follow-up rigor using CRM tools and ensure timely updates on lead status and conversions.
• Achieve weekly and monthly revenue, conversion, and call productivity targets in a performance-driven environment.
• Collaborate with operations and academic teams to ensure a smooth onboarding experience for enrolled students.

Work schedule & Requirements

• Work days: 6 days a week, including Saturday and Sunday (weekday off as per business requirement).
• Shift timing: US Shift 10:00 PM to 7:00 AM IST (night shift).
• Mode: WFO, HSR Layout, Bangalore.
• Laptop: Laptop mandatory; candidates must have a personal laptop in good working condition.