Academic Counsellor

Toprankers; Kanpur; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Growth opportunities

Performance incentives

Competitive salary

Job summary

Toprankers, a leading EdTech platform in India, seeks an Academic Counsellor to manage walk-in and online student inquiries, guiding admissions and conversions. You will counsel students and parents at the center and handle leads via calls and other channels to drive admissions.

Strong communication and CRM familiarity are essential; face-to-face counselling is a preferred asset. The role offers a challenging, performance-driven environment with incentives and opportunities to grow within a

Qualifications

• Minimum 1 year of experience in student counselling/admissions or similar role.
• Strong communication and interpersonal skills.
• Experience in face-to-face counselling is highly preferred.
• Comfortable with cold calling and handling online leads.
• Target-oriented with a strong ability to convert leads.
• Knowledge of CRM tools is an added advantage.

Responsibilities

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes

Skills

Communication

Interpersonal skills

Lead conversion

Cold calling

CRM tools

Face-to-face counselling

Tools

CRM software

Job description

About Toprankers

Toprankers is one of India’s leading EdTech platforms, transforming the way students prepare for competitive exams and careers in law, management, design, and beyond. Our mission is to help students discover their potential and accelerate their journey toward excellence through personalized learning, expert mentorship, and technology-driven education.

Job Title: Academic Counsellor

Working Days: 6 days a week (Sunday working, 1 weekday off)

About The Role

We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.

Key Responsibilities

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes

Requirements

• Minimum 1 year of experience in student counselling/admissions or similar role
• Strong communication and interpersonal skills
• Experience in face-to-face counselling is highly preferred
• Comfortable with cold calling and handling online leads
• Target-oriented with a strong ability to convert leads
• Knowledge of CRM tools is an added advantage

What We Offer

• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment
• Competitive salary with incentives