Telesales Representative

Artium Academy; Chennai District; On-site; INR 300,000 - 540,000; Full time

Job summary

Artium Academy in Chennai invites applications for Academic Counsellor. The role focuses on converting enquiries into enrolments through consultative conversations, guiding learners and parents to the right programs, and scheduling trials and centre visits.

Ideal candidates have 1–3 years in sales or counselling, with strong Tamil and English communication, and comfort with targets. Join a music education-focused team driving learner journeys and conversions.

Qualifications

• 1–3 years of experience in sales, inside sales, counselling, or customer-facing roles.
• Excellent Tamil and English communication skills.
• Strong ability to build rapport and have persuasive conversations.
• Familiarity with CRMs and data tracking tools.

Responsibilities

• Conduct consultative conversations to understand learner needs and goals.
• Lead conversations to convert enquiries into visits and enrolments.
• Schedule trial classes and centre visits with availability.
• Coordinate with teachers and Centre Head for smooth onboarding.
• Maintain accurate lead data and follow-up records in the CRM.
• Track daily activities, conversions, and funnel performance.
• Maintain disciplined follow-ups and push leads through the sales funnel.

Skills

Sales experience

Tamil and English communication

Rapport-building

CRM & data tracking

Tools

CRMs

Google Sheets

Google Calendar

Job description

We’re Hiring | Academic Counsellor – Chennai

About Artium Academ

yAt Artium Academy, India’s #1 Music Academy, we’re on a mission to make music education more accessible, engaging, and meaningful

.We’re looking for an Academic Counsellor who can turn curiosity into connection, enquiries into enrolments, and a learner’s first interaction with us into the beginning of their musical journey

.If you’re confident on calls, great at building rapport, comfortable with targets, and genuinely enjoy helping people make the right decision — we’d love to meet you

.
What You’ll O

• onConnect with leads generated through Meta, Google, Justdial, organic channels, and other source
• s.Have meaningful, consultative conversations to understand learner needs, interests, and goal
• s.Recommend the right music programs and encourage prospects to visit the centr
• e.Schedule trial classes and centre visits based on teacher availability and batch calendar
• s.Follow up consistently and convert bookings into actual visits and enrolment
• s.Own key funnel metrics such as Lead-to-Booking % and Booking-to-Visit

%. Learner Counselling & Onboardi

• ngWelcome learners and parents visiting the centr
• e.Understand their requirements, availability, and course preference
• s.Guide them towards the most suitable program and batc
• h.Coordinate with teachers and the Centre Head to ensure a smooth onboarding experienc
• ntMaintain accurate lead data and follow-up records in the CR
• M.Track daily activities, conversions, and funnel performanc
• e.Ensure strong follow-up discipline and timely movement of leads through the sales funne

l.
What Makes You a Great F

• it?1–3 years of experience in sales, inside sales, counselling, customer success, operations, or other customer-facing rol
• es.Excelent spoken Tamil and English communicati
• on.Strong ability to build rapport and have persuasive, meaningful conversatio
• ns.Comfortable working with sales targets, KPIs, follow-ups, and conversion metri
• cs.Strong customer orientation with active listening and empat
• hy.Excellent coordination and time-management skil
• ls.Comfortable working with CRMs, Google Sheets, Google Calendar, and other productivity too
• ls.A proactive, ownership-driven approach with the ability to work in a fast-paced environme

nt.
Your Background Could Be

FromWe’re particularly interested in candidates f

rom: Education Sales / Counselingling – Coaching institutes, training centres, Ed

Tech Inside Sales / Telesales – Consultative or high-involvement s

ents Hospitality – Guest relations, front desk, hotel or event manage

tres Customer Success / Relationship Management – Customer-centric roles involving engagement and reten

tionA degree in any discipline is requi

red. Love for music or the creative arts? That’s definitely a p

lus!
Why Join Ar

ademy Help learners discover and nurture their passion for

music Build your career in a fast-growing, purpose-driven organiz

ation Work closely with an energetic team across learners, parents, teachers, and business

teams Make a tangible impact on every learner’s jo

urneyIf you’re someone who can turn a conversation into a connection and a connection into an opportunity — come build the next chapter of music education wit