Admissions Counselor – Inside Sales | Voice Process | Inbound Sales | Academic Counselor | EdTech Sales
Location: Chennai
Job Type: Full-Time
Experience: 0-1 Years
Job Overview:
We are seeking a highly motivated Admissions Counselor to join our dynamic sales team. The ideal candidate will play a crucial role in driving revenue growth by engaging with potential students, guiding them through our academic offerings, and converting inquiries into enrollments. This is a voice-based, inside sales role requiring excellent communication, persuasion, and relationship-building skills.
Key Responsibilities
- Inbound Sales & Lead Conversion: Handle inbound inquiries, understand customer needs, and convert them into successful enrollments.
- Inside Sales & Voice Process: Engage with potential learners via calls, emails, and chats to counsel them on the best academic programs.
- Academic Counseling: Guide students and parents about course details, career prospects, and admission processes.
- CRM & Follow-Ups: Maintain accurate records of customer interactions in the CRM system and follow up on leads diligently.
- Customer Relationship Management: Build and maintain strong relationships with potential and existing students to enhance retention.
- Market Research: Stay updated on industry trends, competitors, and student preferences to improve sales strategies.
Key Skills & Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- 0-2 years of experience in sales, customer service, or EdTech is preferred.
- Excellent communication skills in English (additional regional languages are a plus).
- Strong persuasion and negotiation skills with a customer-centric approach.
- Ability to handle objections and work in a target-driven environment.
- Proficiency in using CRM tools, MS Office, and digital communication platforms.
- Prior experience in an EdTech sales role is an added advantage.
- Competitive salary with performance-based incentives.
- Training and professional development opportunities.
- Work in a fast-growing EdTech industry with career advancement potential.
- A dynamic and energetic work environment with supportive leadership.
If you are a go-getter with a passion for sales and want to be part of a growing EdTech company, apply now! careers@mhcockpit.com