Weekend/Relief Receptionist

CareChoice Group Ireland; Sleveen East; On-site; EUR 17,000 - 21,000; Part time

Benefits offered by this job

On-site parking

Discounted food

Wellness programs

Job summary

CareChoice Group Ireland is seeking a part-time/relief Receptionist for CareChoice Macroom to cover every 2nd weekend (Saturday and Sunday) and holiday periods. The role works cross-functionally with all departments, providing high-quality customer care and essential administrative support while maintaining confidentiality.

You will operate the switchboard, manage mail and front-desk tasks, assist managers with secretarial duties, and ensure accurate resident record handling.

Qualifications

• Knowledge of IT skills.
• Good knowledge of Health and Safety.
• Ability to work well within a team.
• Adaptable.

Responsibilities

• Operate the switchboard and redirect calls professionally.
• Maintain an organized, neat desk.
• Provide secretarial support for managers when needed.
• Proficient use of Word, Email, Internet, Excel, PowerPoint, photocopier, and office equipment.
• Complete paperwork for admitting and discharging Residents.
• Input resident details to keep files up to date.
• Receive and record cash receipts; issue receipts.
• Coordinate incoming and outgoing mail.
• Refer bed vacancy queries to the relevant manager.
• File residents details and archive old files.
• Order supplies via the Company purchasing system.
• Coordinate complaints handling and adhere to the Complaints policy.

Skills

Knowledge of IT skills

Health and Safety

Teamwork

Adaptable

Job description

Job Purpose

CareChoice Macroom are now welcoming applications for part‑time / relief Receptionist role to cover every 2nd weekend shift - Saturday & Sunday and holiday cover when needed. The Receptionist would be working with all departments and providing the best possible customer care and administrative support. Providing a friendly environment where queries are handled professionally and with confidentiality.

Main Responsibilities

• Responsible for the operation of the switchboard and redirect calls in a professional and courteous manner


• Maintaining an organized. neat and tidy desk


• Providing secretarial support for managers where needed


• Proficient use of word, email, internet, excel, power point, photocopier, franking machine, fax machine and other office equipment.


• Completing all the paperwork involved in admitting and discharging Residents


• Imputing residents details files to ensure all are up to date


• Receiving and recording cash receipts. Issuing receipts to customers


• Coordinating incoming and out coming mail


• Refer any queries regarding bed vacancies to the relevant manager


• Filing residents details and archiving old files


• Ordering any supplies using the Company purchasing system


• Co-ordinate complaints handling and compliance with Complaints policy

Person Specification Requirements

• Knowledge of IT skills


• Good knowledge of Health and Safety.


• Ability to work well within a team.


• Adaptable.

Benefits

• On‑site parking


• Discounted food


• Wellness programs