Receptionist

Hollybank Trustees Ltd; Swords; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Free Garda Vetting

Free parking

Continuous professional development

Opportunities for promotion within the

expanding group

Job summary

CareChoice Swords is inviting applications for a Full-Time Receptionist to join our state-of-the-art sub-acute facility in Swords, Co. Dublin. Operate the switchboard, manage front-desk duties, and provide administrative support to managers as part of a dedicated healthcare team.

The role requires QQI/FETAC qualification or relevant experience, strong communication, and proficiency in Word, Excel, and Outlook. A friendly, professional approach is essential in our patient-focused environment.

Qualifications

• QQI/FETAC qualification or relevant experience.
• Experience as a receptionist or in a related field.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Operate the switchboard and redirect calls professionally.
• Maintain an organised, neat office.
• Provide secretarial support for managers as needed.
• Assist with admitting and discharging Residents paperwork.
• Record Residents’ details and ensure files are up to date.
• Handle cash receipts and issue receipts to customers.
• Refer bed vacancies queries to the manager.
• Order supplies using the company purchasing system.
• Coordinate complaints handling per policy.

Skills

QQI/FETAC qualification

Reception experience

Communication skills

Microsoft Office

Education

QQI/FETAC qualification

Tools

Word

Excel

Outlook

PowerPoint

Job description

Location: On site / Townparks, Swords, Co. Dublin, K67 F5D0, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Nursing & Midwifery
Salary: Negotiable salary

Join Our Team as a Full-Time Receptionist at CareChoice Swords!

Are you a dedicated and passionate Receptionist seeking an exciting opportunity to make a meaningful impact? Look no further! We are thrilled to announce the opening of our state-of-the-art sub-acute facility at CareChoice Swords, and we're inviting applications for Full-Time Receptionist positions to join our dynamic team.

Why Choose CareChoice?

At CareChoice, we are committed to revolutionizing the healthcare experience. With a legacy of over two decades in the Nursing Homes Sector, we are embarking on a journey to become the most trusted and respected Nursing Home brand in Ireland. Our facility at Swords is a testament to our dedication to innovation, quality care, and professional growth.

Duties and Responsibilities:

• Responsible for the operation of the switch board and redirect calls in a professional and courteous manner
• Maintaining an organised, neat and tidy office
• Providing secretarial support for managers where needed
• Proficient use of word, email, internet, excel, power point, photocopier, franking machine, fax machine and other office equipment.
• Completing all the paperwork involved in admitting and discharging Residents
• Imputing residents’ details files to ensure all are up to date
• Receiving and recording cash receipts. Issuing receipts to customers
• Refer any queries regarding bed vacancies to the relevant manager
• Filing residents’ details and archiving old files
• Ordering any supplies using the Company purchasing system
• Co-ordinate complaints handling and compliance with Complaints policy

Qualifications and Skills;

• QQI/FETAC qualification OR relative experience in a similar environment.
• Prior experience as a receptionist or in related field.
• Excellent written and verbalcommunication skills.
• Competency inMicrosoftapplications including Word, Excel, and Outlook.
• Professional, caring and empathetic nature.
• Be comfortable working in a sometimes, challenging environment.

What we offer:

• Free Garda Vetting
• Free parking
• Continuous professional development
• Opportunities for promotion within the expanding group
• A rewarding working environment, with support from supervisors and managers