Receptionist

CareChoice Group Ireland; Fingal; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Free Garda Vetting

Free parking

Continuous professional development

Opportunities for promotion within the

A rewarding working environment with支持

Job summary

CareChoice Swords is seeking a dedicated Full-Time Receptionist to join our state-of-the-art sub-acute facility. You will manage the switchboard, perform secretarial tasks, and support managers while ensuring a professional, empathetic patient-facing experience.

The role requires prior receptionist experience, strong communication skills, and proficiency with Microsoft Office. Opportunity for growth within an expanding group, with benefits like Garda Vetting and free parking.

Qualifications

• QQI/FETAC qualification or relevant experience.
• Previous receptionist experience or related role.
• Excellent written and verbal communication skills.
• Proficient with Word, Excel, Outlook and general office tech.
• Professional, caring and empathetic attitude.
• Comfortable in a sometimes challenging environment.

Responsibilities

• Operate switchboard and route calls professionally.
• Maintain an organised, neat office space.
• Provide secretarial support to managers as needed.
• Utilise Word, email, internet, Excel, PowerPoint and office devices.
• Process admissions and discharges paperwork for Residents.
• Enter resident details accurately and up-to-date.
• Receive and record cash receipts and issue receipts.
• Refer bed vacancy queries to the relevant manager.
• File resident information and archive old records.
• Order supplies using the company purchasing system.
• Coordinate complaints handling per policy.

Skills

QQI/FETAC

Receptionist experience

Communication skills

MS Office

Empathy

Adaptability

Education

QQI/FETAC qualification

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Join Our Team as a Full-Time Receptionist at CareChoice Swords!

Are you a dedicated and passionate Receptionist seeking an exciting opportunity to make a meaningful impact? Look no further! We are thrilled to announce the opening of our state-of-the-art sub-acute facility at CareChoice Swords, and we're inviting applications for Full-Time Receptionist positions to join our dynamic team.

Why Choose CareChoice?

At CareChoice, we are committed to revolutionizing the healthcare experience. With a legacy of over two decades in the Nursing Homes Sector, we are embarking on a journey to become the most trusted and respected Nursing Home brand in Ireland. Our facility at Swords is a testament to our dedication to innovation, quality care, and professional growth.

Duties and Responsibilities:

• Responsible for the operation of the switch board and redirect calls in a professional and courteous manner
• Maintaining an organised, neat and tidy office
• Providing secretarial support for managers where needed
• Proficient use of word, email, internet, excel, power point, photocopier, franking machine, fax machine and other office equipment.
• Completing all the paperwork involved in admitting and discharging Residents
• Imputing residents' details files to ensure all are up to date
• Receiving and recording cash receipts. Issuing receipts to customers
• Refer any queries regarding bed vacancies to the relevant manager
• Filing residents' details and archiving old files
• Ordering any supplies using the Company purchasing system
• Co-ordinate complaints handling and compliance with Complaints policy

Qualifications and Skills;

• QQI/FETAC qualification OR relative experience in a similar environment.
• Prior experience as a receptionist or in related field.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Professional, caring and empathetic nature.
• Be comfortable working in a sometimes, challenging environment.

What we offer:

• Free Garda Vetting
• Free parking
• Continuous professional development
• Opportunities for promotion within the expanding group
• A rewarding working environment, with support from supervisors and managers