Receptionist

CareChoice; Swords; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Free Garda Vetting

Free parking

Continuous professional development

Opportunities for promotion within the

Job summary

CareChoice Swords, a state‑of‑the‑art sub-acute facility, is hiring a Full‑Time Receptionist to contribute to a welcoming front desk and efficient administration. As the first point of contact, you will operate the switchboard, handle admissions paperwork, maintain filing systems and provide secretarial support to managers.

Proficiency in Word, Excel and Outlook, plus strong communication and empathy, are essential.

Qualifications

• QQI/FETAC qualification or relevant experience in a similar environment.
• Prior experience as a receptionist or in a related field.
• Excellent written and verbal communication skills.
• Competency in Microsoft Word, Excel, and Outlook.
• Professional, caring and empathetic by nature.
• Able to work in a sometimes challenging environment.

Responsibilities

• Operate the switchboard and redirect calls professionally.
• Maintain an organized, neat office.
• Provide secretarial support for managers as needed.
• Use Word, email, Internet, Excel, PowerPoint and office equipment proficiently.
• Record admissions and discharges for Residents.
• Update residents' details and files.
• Receive and record cash receipts; issue receipts to customers.
• Refer bed vacancy queries to the relevant manager.
• File residents’ details and archive old files.
• Order supplies using the company purchasing system.
• Coordinate complaints handling per policy.

Skills

Receptionist experience

MS Office

Communication skills

Empathy

Organisational skills

Adaptability

Education

QQI/FETAC qualification or equivalent

Tools

Office equipment handling

Job description

Join Our Team as a Full-Time Receptionist at CareChoice Swords!

Are you a dedicated and passionate Receptionist seeking an exciting opportunity to make a meaningful impact? Look no further! We are thrilled to announce the opening of our state-of-the-art sub-acute facility at CareChoice Swords, and we're inviting applications for Full-Time Receptionist positions to join our dynamic team.

Why Choose CareChoice?

At CareChoice, we are committed to revolutionizing the healthcare experience. With a legacy of over two decades in the Nursing Homes Sector, we are embarking on a journey to become the most trusted and respected Nursing Home brand in Ireland. Our facility at Swords is a testament to our dedication to innovation, quality care, and professional growth.

Duties and Responsibilities:

• Responsible for the operation of the switch board and redirect calls in a professional and courteous manner
• Maintaining an organised, neat and tidy office
• Providing secretarial support for managers where needed
• Proficient use of word, email, internet, excel, power point, photocopier, franking machine, fax machine and other office equipment.
• Completing all the paperwork involved in admitting and discharging Residents
• Imputing residents' details files to ensure all are up to date
• Receiving and recording cash receipts. Issuing receipts to customers
• Refer any queries regarding bed vacancies to the relevant manager
• Filing residents' details and archiving old files
• Ordering any supplies using the Company purchasing system
• Co-ordinate complaints handling and compliance with Complaints policy

Qualifications and Skills;

• QQI/FETAC qualification OR relative experience in a similar environment.
• Prior experience as a receptionist or in related field.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Professional, caring and empathetic nature.
• Be comfortable working in a sometimes, challenging environment.

What we offer:

• Free Garda Vetting
• Free parking
• Continuous professional development
• Opportunities for promotion within the expanding group
• A rewarding working environment, with support from supervisors and managers