Strategic Salesforce Success Manager

Salesforce; Ireland; On-site; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Medical Care

Life Insurance

Retirement Savings

Employee Assistance Programs

13 paid days off

Job summary

Salesforce is seeking a Success Manager in Ireland to partner with customers, guiding them to accelerate business value from Salesforce. The role focuses on one or more lines of business, speaks the customer language, and ensures value realization throughout the journey.

The ideal candidate has 7–10 years of relevant experience, strong consulting skills, and fluency in Italian and English. You will advocate governance, enterprise architecture concepts, and drive adoption across clouds.

Qualifications

• 7–10 years of relevant industry experience.
• Strong consulting skills as Trusted Advisor.
• Fluency in Italian and English required.
• Retail e-commerce and omnichannel knowledge.
• Ability to build executive relationships.
• Degree or equivalent experience required.
• Knowledge of enterprise architecture preferred.

Responsibilities

• Partner with customers to accelerate business value with Salesforce.
• Speak customer language for chosen LoB/cloud.
• Develop adoption paths and roadmaps with timelines.
• Build executive-level relationships with IT and business leaders.
• Identify risks and mitigation plans with account teams.
• Advise on governance and organizational change.
• Communicate product changes and end-of-life updates.
• Collaborate with Salesforce Executives to network within accounts.

Skills

Italian language

English language

Trusted advisor

Executive communication

Business value realization

Education

Bachelor's degree or equivalent

Tools

Salesforce platform

Job description

Salesforce is seeking a Success Manager in Ireland to partner with customers, guiding them to accelerate business value from Salesforce. The role focuses on one or more lines of business, speaks the customer language, and ensures value realization throughout the journey.

The ideal candidate has 7–10 years of relevant experience, strong consulting skills, and fluency in Italian and English. You will advocate governance, enterprise architecture concepts, and drive adoption across clouds.