Italian-Speaking Customer Success Leader

Salesforce, Inc.; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Salesforce is seeking an Italian-speaking Customer Success Manager to partner with customers and accelerate business value realization. You will operate in Ireland (Dublin) with a flexible office setup, focusing on one or more LoBs and maintaining executive-level relationships to drive adoption and renewal.

You will apply Salesforce knowledge to guide customers through governance, strategy, and change, proactively identifying risks and opportunities while collaborating with account teams and

Qualifications

• 7-10 years of relevant industry experience.
• Fluency in Italian & English (required).
• Ability to drive discussions at the C-level and influence outcomes.

Responsibilities

• Use Salesforce Success methodologies to understand goals and drive adoption.
• Guide customers through governance, strategy, and organizational change.
• Build executive relationships and reinforce partner collaboration to realize business value.

Skills

Customer success

Trusted advisor

C-level conversations

Italian language

English language

Solution selling

Education

Degree or equivalent

Tools

Salesforce platform

Job description

Salesforce is seeking an Italian-speaking Customer Success Manager to partner with customers and accelerate business value realization. You will operate in Ireland (Dublin) with a flexible office setup, focusing on one or more LoBs and maintaining executive-level relationships to drive adoption and renewal.

You will apply Salesforce knowledge to guide customers through governance, strategy, and change, proactively identifying risks and opportunities while collaborating with account teams and