Strategic Enterprise CSM — Equity & Hybrid Work

WinsAbove; Dublin; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

RSUs

ESPP

Generous global benefits

Mentor and buddy program

New hire stock equity

Job summary

Datadog in Ireland is seeking an Enterprise Customer Success Manager to drive value for our largest customers. You will advocate for the customer, orchestrate cross‑functional teams, and translate technical use cases into measurable business results.

The role emphasizes executive relationships, proactive value storytelling, and growth opportunities while operating in a hybrid workplace for work‑life harmony.

Qualifications

• 3+ years in a Customer Success or Account Management role.
• Ability to manage a wide portfolio of enterprise accounts.
• Experience with Fortune 1000 or global brands is preferred.

Responsibilities

• Act as strategic partner to customers, aligning internal teams to customer goals.
• Lead QBRs and executive reviews to demonstrate impact and plan next steps.
• Analyze adoption trends and translate data into value narratives for customers.
• Collaborate with cross‑functional teams to ensure consistent value delivery.

Skills

Customer success

Account management

Stakeholder management

Communication

German language

Job description

Datadog in Ireland is seeking an Enterprise Customer Success Manager to drive value for our largest customers. You will advocate for the customer, orchestrate cross‑functional teams, and translate technical use cases into measurable business results.

The role emphasizes executive relationships, proactive value storytelling, and growth opportunities while operating in a hybrid workplace for work‑life harmony.