Strategic Account Manager - Smart Buildings & IoT

Hereworks; Ashbourne; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Hybrid Working Options

Pension Scheme

Income Protection and Death in Service

Great location – near Dublin

Employee Assistance Programme

Career progression opportunities

Résumé du poste

Hereworks is seeking a commercially minded Key Account Manager to own a portfolio of strategic managed service accounts across Ireland, with potential UK involvement. You will lead client relationships, governance, and service performance discussions, while coordinating Hereworks specialists to deliver value and growth.

The role requires excellent communication, strategic thinking and the ability to manage renewals, expand services and balance client needs with commercial realities.

Qualifications

• Proven experience owning and growing B2B customer accounts in managed services, AV, Smart Buildings, IoT or workplace tech.
• Strong ability to manage multi-stakeholder relationships and governance bodies.
• Commercial mindset with capability to drive renewals and growth.

Responsabilités

• Build credible relationships across Facilities, IT, Workplace, Operations, Procurement and leadership teams.
• Maintain a current view of service performance, risks and renewal timelines for each account.
• Plan and lead client-facing QBRs and service reviews with clear outcomes.
• Understand services, SLAs and reporting; ensure ownership and accountability for actions.
• Own the account growth plan and opportunity pipeline with a credible value proposition.

Connaissances

Account management

B2B sales

Stakeholder management

Description du poste

Hereworks is seeking a commercially minded Key Account Manager to own a portfolio of strategic managed service accounts across Ireland, with potential UK involvement. You will lead client relationships, governance, and service performance discussions, while coordinating Hereworks specialists to deliver value and growth.

The role requires excellent communication, strategic thinking and the ability to manage renewals, expand services and balance client needs with commercial realities.