Spanish-Speaking Customer Success Leader

441 SFDC Ireland Limited; Dublin; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Salesforce is seeking a senior Success Manager to partner with customers, guiding them to accelerate value from Salesforce deployments. The role requires deep industry knowledge, executive‑level communication, and the ability to navigate complex stakeholder environments.

The successful candidate will manage one or more LoBs, evangelize Salesforce capabilities across Clouds, and drive adoption with strategic alignment to business goals.

Qualifications

• 7–10 years of relevant industry expertise.
• In‑depth knowledge in one or more LoBs - cloud or industry.
• Strong consulting skills with a Trusted Advisor mindset.
• Ability to drive conversations at the C‑level and handle objections.
• Fluency in English and Spanish is required for this opportunity.

Responsibilities

• Use Salesforce Success Methodology to understand goals, assess capabilities, and provide recommendations.
• Develop understanding of customers' Salesforce implementation and evangelize cloud capabilities.
• Guide customers on strategy, governance, and change management processes.
• Demonstrate product knowledge by applying Salesforce features to business priorities and roadmap.
• Identify risks and work with the account team to mitigate them.
• Create adoption paths with current and target states and timelines.
• Deliver business value and innovation to customers’ businesses.

Skills

Consulting skills

Trusted Advisor

C-level communication

Fluent English

Fluent Spanish

Education

Degree or equivalent proven experience

Job description

Salesforce is seeking a senior Success Manager to partner with customers, guiding them to accelerate value from Salesforce deployments. The role requires deep industry knowledge, executive‑level communication, and the ability to navigate complex stakeholder environments.

The successful candidate will manage one or more LoBs, evangelize Salesforce capabilities across Clouds, and drive adoption with strategic alignment to business goals.