Spanish-Speaking Customer Success Manager, Commerce Cloud

Salesforce, Inc.; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Salesforce, Inc. in Dublin, Ireland, is seeking a bilingual Customer Success Manager for Commerce Cloud to guide strategic accounts and drive value realization. You will speak Spanish and English, partnering with executives to accelerate adoption and growth.

The role emphasizes trusted advisory skills, deep cloud knowledge, and the ability to influence at the C-level, with a focus on delivering measurable business outcomes in a dynamic, hybrid environment.

Qualifications

• 7-10 years of relevant industry experience.
• Fluency in Spanish and English.
• Strong consulting skills and proven results as a Trusted Advisor.

Responsibilities

• Use Salesforce success methodology to understand goals, assess capabilities, and recommend action to realize business value.
• Develop knowledge of customers' Salesforce implementation and evangelize platform capabilities.
• Build executive relationships with IT and business leaders to strengthen partner alignment and drive adoption.
• Identify risks, propose mitigation plans, and collaborate with account teams for risk management.
• Deliver measurable value by aligning customer priorities with Salesforce roadmap.

Skills

Spanish fluency

English fluency

C-level conversations

Trusted Advisor

Education

Bachelor's degree or equivalent

Job description

Salesforce, Inc. in Dublin, Ireland, is seeking a bilingual Customer Success Manager for Commerce Cloud to guide strategic accounts and drive value realization. You will speak Spanish and English, partnering with executives to accelerate adoption and growth.

The role emphasizes trusted advisory skills, deep cloud knowledge, and the ability to influence at the C-level, with a focus on delivering measurable business outcomes in a dynamic, hybrid environment.