Senior SAP Operations Lead: 24/7 Platform Excellence

MCKESSON; Cork; Hybrid; EUR 66,000 - 110,000; Full time

Job summary

McKesson is seeking a Sr. Operations Manager, SAP Platform to lead enterprise SAP operational excellence across mission-critical business platforms.

This role drives 24x7 support governance, SAP Focused Run capabilities, release management, and automation to ensure highly available SAP environments that support core business operations. The successful candidate will partner with business, technology, and vendor teams to drive continuous improvement, runbook automation, and KPI reporting while

Qualifications

• 7+ years managing enterprise SAP operations or related tech environments.
• Experience leading 24x7 operational support and service delivery teams.
• Hands-on with SAP Focused Run or SAP Solution Manager.
• Strong ITIL knowledge and KPI/SLA reporting.

Responsibilities

• Lead SAP Operations Center governance and 24x7 support across SAP landscapes.
• Manage CAB governance for releases and production changes.
• Define runbooks, automation, and continuous improvement initiatives.
• Deliver executive dashboards and service performance metrics.

Skills

SAP Operations

24x7 support

CAB governance

KPIs & reporting

ITIL practices

Executive communication

Education

Bachelor's degree in IT / CS / Engineering

Tools

SAP Focused Run

SAP Solution Manager

System Monitoring

Job description

McKesson is seeking a Sr. Operations Manager, SAP Platform to lead enterprise SAP operational excellence across mission-critical business platforms.

This role drives 24x7 support governance, SAP Focused Run capabilities, release management, and automation to ensure highly available SAP environments that support core business operations. The successful candidate will partner with business, technology, and vendor teams to drive continuous improvement, runbook automation, and KPI reporting while