Operations Excellence Lead - SAP, ERP & Projects

Sigmar Recruitment; Navan; On-site; EUR 75,000 - 120,000; Full time

Job summary

Sigmar Recruitment represents a well-established Irish business in the building services sector seeking an experienced Operations Manager. You will streamline internal processes, align sales operations, logistics, procurement, and project delivery to enable scalable growth.

You will lead SAP-driven improvements, develop SOPs and KPI dashboards, and collaborate with senior leadership to translate strategy into actionable plans. Strong data analysis and stakeholder management are essential.

Qualifications

• Proven experience in an Operations Management, Business Improvement or Continuous Improvement role in technical distribution, engineering, manufacturing or building services.
• Strong understanding of ERP and CRM systems, ideally SAP, with experience in system integration, process mapping and reporting development.
• Demonstrated success in implementing process improvements and standardising ways of working across multiple functions.
• Experience in a project-based environment involving technical products or engineered solutions is highly advantageous.
• Excellent analytical and organisational skills with ability to identify inefficiencies and implement practical solutions.

Responsibilities

• Review, refine and optimise operational processes across sales, logistics, procurement and project delivery to improve efficiency and customer experience.
• Lead development and optimisation of SAP and related systems with integration to CRM and reporting structures.
• Develop, implement and maintain standard operating procedures across core activities.
• Collaborate with senior management to translate strategy into operational plans, KPIs and dashboards.
• Drive continuous improvement to enhance order management, supply chain performance, stock control and project fulfilment.
• Coordinate with Finance and IT to ensure data integrity, reporting accuracy and system compliance.
• Support sustainability objectives by identifying opportunities to reduce waste through data-led decisions.
• Foster collaboration between Logistics, Technical, Estimating and Procurement to ensure seamless project execution from enquiry to completion.
• Provide leadership and coaching to cross-functional teams to promote accountability and continuous improvement.
• Act as a stakeholder in scalable processes and systems to support growth ambitions.

Skills

Operations Management

Continuous Improvement

ERP & CRM Systems

Leadership

Data Analysis

Advanced Excel

Stakeholder Management

Education

Bachelor's degree (Engineering/Operations)

Job description

Sigmar Recruitment represents a well-established Irish business in the building services sector seeking an experienced Operations Manager. You will streamline internal processes, align sales operations, logistics, procurement, and project delivery to enable scalable growth.

You will lead SAP-driven improvements, develop SOPs and KPI dashboards, and collaborate with senior leadership to translate strategy into actionable plans. Strong data analysis and stakeholder management are essential.