Senior Investor Services Lead (Dublin) – Hybrid

PowerToFly; Dublin; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Morgan Stanley in Dublin is seeking a Senior Investor Services Representative/Associate to provide day-to-day investor services for fund managers and investors. You will ensure compliant, timely communication, and collaborate across legal, compliance and accounting to resolve issues.

The role emphasizes coverage across funds, onboarding of new clients, and improving processes to reduce risk while maintaining high service levels. Hybrid office/home arrangement.

Qualifications

• Experience in hedge fund administration or investor services.
• Strong aptitude for client service.
• Excellent administrative and organizational skills with attention to detail.
• Ability to work under pressure with heavy month-end workloads.
• Team player with a collaborative, global mindset.
• Knowledge of core processing and reporting functions.

Responsabilités

• Act as primary contact point to the fund manager for investor information.
• Act as contact point for fund investors.
• Communicate professionally and in line with firm policies.
• Ensure procedures, policies and processes are followed.
• Gain understanding of all funds to provide coverage when required.
• Ensure client month-end deliverables are met.
• Provide money movement notifications and prepare wire instructions for investor activity.
• Assist with distribution of investor reporting (statements, notes, PFICs, K1s).
• Collaborate with IS operations on order-related queries.
• Coordinate with legal, compliance, accounting to address client needs and resolve issues.
• Participate in onboarding of new clients and be active in client meetings.
• Identify opportunities to improve processes to meet client needs, boost efficiency, and reduce risk.
• Ensure awareness of TA controls and timely escalation of issues.
• Be a point of contact with client IS team.
• Suggest system enhancements to reduce risk and improve service.
• Work on projects and ad-hoc tasks as required.

Connaissances

Client service

Attention to detail

Team player

Communication skills

Ability to work under pressure

Global collaboration

Hedge fund processing knowledge

Formation

Third level qualification in business or numerical discipline

Description du poste

Morgan Stanley in Dublin is seeking a Senior Investor Services Representative/Associate to provide day-to-day investor services for fund managers and investors. You will ensure compliant, timely communication, and collaborate across legal, compliance and accounting to resolve issues.

The role emphasizes coverage across funds, onboarding of new clients, and improving processes to reduce risk while maintaining high service levels. Hybrid office/home arrangement.