Senior Custody Client Services Lead

Northern Trust Corp.; Munster; On-site; EUR 65,000 - 90,000; Full time

Job summary

Northern Trust in Limerick seeks an experienced Custody Client Services professional to manage senior client relationships, oversee service delivery, and support governance and risk controls. You will work with internal partners to source information and provide prompt, high-quality responses to client queries.

You will lead client reviews, manage onboarding initiatives, and mentor junior team members while driving continuous improvement and operational excellence in a fast-paced environment.

Qualifications

• Proven experience in Fund Services, preferably Custody.
• Strong understanding of the securities industry and products.
• Experience managing client relationships and resolving complex issues.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Act as the senior point of contact for assigned clients, building trusted relationships and understanding their business needs.
• Deliver a high level of service across all custody-related client queries and reviews.
• Lead proactive client communications and ensure issues are resolved within SLAs.
• Coordinate client service reviews, due diligence, and onboarding initiatives.
• Manage relationships with internal partners and stakeholders to ensure seamless service delivery.
• Provide leadership and mentoring to junior partners and drive continuous improvement.

Skills

Client relationships

Communication

Leadership

Analytical skills

Problem solving

Fund services

Custody knowledge

Regulatory knowledge

Stakeholder mgmt

Tools

MS Office

Job description

Northern Trust in Limerick seeks an experienced Custody Client Services professional to manage senior client relationships, oversee service delivery, and support governance and risk controls. You will work with internal partners to source information and provide prompt, high-quality responses to client queries.

You will lead client reviews, manage onboarding initiatives, and mentor junior team members while driving continuous improvement and operational excellence in a fast-paced environment.